Overview
Our refund and returns policy lasts 30 days and is only applicable to items bought through Just Wright Art. If 30 days have passed since your purchase, we can’t offer you a full/partial refund or exchange.
Due to the bespoke nature on the work bought through Just Wright Art you are exempt from the cooling off period under CCR and no longer have the right to cancel an order. I will allow a cancellation period between order and printer, however once the item has been sent to the printer the item cannot be cancelled.
Refunds and Exchanges
I will offer full/partial refunds or exchanges in the unlikely event of your item being damaged. As the art work will be approved by you before it is sent off to the printers I cannot offer refunds or exchanges if there are errors which are only noticed once the art has arrived.
If you would like a refund or an exchange please get in touch with me at lindsay@lwcreative.co.uk and we can chat through your issues with the product.
If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment as soon as possible.